Corrections Policy
Last updated: August 2026.
Three words we use carefully
A correction means we published something factually wrong: a build range, a torque figure, a model year, a capacity. A clarification means the facts were right and the writing let a reader take away something untrue, which here usually means a figure correct for one market read as though it applied everywhere. An update means nothing was wrong and something has changed since, most often a campaign widening or a revised bulletin.
We keep them apart because collapsing them is how an outlet quietly turns its own error into a development. If a number was wrong when we printed it, the note says corrected, not updated.
Nothing is edited away quietly
An error is fixed in the original article, with a dated note saying what it previously said and what changed. The note stays for the life of the piece. We do not swap a figure and leave the page looking as though it always read that way, and we do not republish a fixed version at a new address so the wrong one disappears.
Anything material carries the note at the top, where somebody arriving from a search result sees it before acting on the article. Small fixes go at the foot, and we do not put a banner on a typo. Either way a reader can see that a change happened, which matters here because maintenance pages get printed and sent to a mechanic, and those copies never update.
Another kind of error is treated as an incident: anything a reader could act on with tools in their hands. That means torque settings, fluid capacities, service intervals, tow ratings and payload sums, and above all the market and build range on a recall item. Once one of those is confirmed wrong the figure comes out the same hour, replaced by a line saying it is being re-checked. Where the manufacturer’s documentation contradicts us we correct without argument: theirs governs the vehicle, ours is a publication.
Telling us we got it wrong
One address, read by the editors: support@isuzuownersclub.com. Put the word correction at the front of the subject line. There is no separate corrections alias, which would only be the same editors reading the same mail.
What makes a report quick to act on: the article, the line quoted rather than described, the right version, and how you know. A manual page, a photograph of the rating plate, a bulletin number or a scan tool screenshot moves things along in an afternoon. Owners and technicians have corrected us this way, including on a payload number we had checked twice.
What happens, and who signs it off
Every report is read and acknowledged within two working days, usually sooner. An obvious factual error is fixed as soon as it is confirmed, often in hours. A disputed technical claim takes longer, because it goes back to the writer and then to a working technician who is asked to knock it down. Where that will take a week, we say so in the reply.
The decision belongs to the managing editor, and the writer never rules on their own error alone. If we conclude the article was right you get a reply explaining why, with the sourcing. Our fact-checking policy has the checks that should have caught it first time.
Chasing the copies that have already left
Fixing the article is the easy part. We run no accounts on any social platform, so our problem is not deleting our own posts. It is the newsletter that has landed, the feed, the aggregators, and sites republishing us with or without permission.
A material correction goes in the next newsletter with the original wording quoted, not slipped in as a fresh item. Anybody publishing our copy under an arrangement is asked to carry the note, and we chase it. Where a scraped copy is repeating a wrong safety figure we go after it through our DMCA process. We do not always win, so treat any copy of our work not on this site as unverified.
We correct, we do not delete
Articles are corrected or updated. They are not taken down because a subject dislikes them, because an advertiser has complained, or because a piece has aged badly. Deleting the record is how a publication becomes impossible to check, and requests to remove a recall piece have all been refused.
There are narrow exceptions, and naming them is fairer than claiming purity. A piece comes down where the law requires it, where a source is at real risk and no redaction fixes it, where the work was fabricated, or where an instruction is dangerous enough that correcting it in place is not enough. In that last case a note stays at the address saying the article was withdrawn and why. Every removal is decided by the managing editor and logged, and the limits on our repair advice sit on our disclaimer page.
The log, and what it is for
Significant corrections are logged: the date, the article, what was wrong, where it came from and how it got past us. The log is not decoration. It is read back to find the errors we repeat, and two standing rules exist because of entries in it: state the market and build range first, and treat owner reports as a lead rather than a finding. Both are written into our editorial standards.
Isuzu Owners Club is an independent, unofficial publication with no affiliation to, endorsement from, sponsorship by or connection to Isuzu Motors Limited, its subsidiaries, its dealers or its distributors. Model names such as D-Max and MU-X are trademarks of their respective owners, used only to identify the vehicles we write about, and we claim none of them. Nothing here is official manufacturer guidance, warranty and recall registration belong with Isuzu or an authorised dealer, and the site exists to help owners look after these vehicles and find each other.
An owners site that cannot be corrected is a louder version of the forum thread we started this to replace.
